It seems hard to believe, but the improvement in work climate, communication and talent development will provide clear results when measuring the profitability that is generating a company
– Percentage of absenteeism: If there is a good working environment, it is likely to decrease the level of absenteeism.
– Staff turnover: While employees feel motivated, feel that develop their power and rotation is reduced.
– Customer Satisfaction: A better communication between employees and customers, the greater the satisfaction.
– Percentage of customer complaints about sales.
– Productivity: Contributes to improved teamwork.
– Number of disposables on total production: If there is good communication between management quality control, purchasing and production, this indicator will be impacted for the company.